Start with the patient journey
A person exploring a clinic may need treatment information, the treating team, the clinic location and an appointment route. Organise those needs into clear service pages rather than placing every treatment in a long homepage. The clinic supplies or approves clinical descriptions, practitioner information, photographs and any published claims.
A page plan for a dental clinic
| Page or section | Information to prepare |
|---|---|
| Clinic introduction | Your actual identity, location, contact details and opening hours. |
| Treatment pages | Approved descriptions for services such as fillings, root canal treatment, crowns or veneers, where offered by the clinic. |
| Practitioner profiles | Names, roles, credentials and photographs approved for publication. |
| Appointment requests | Contact information, the preferred appointment and the staff destination. |
| Practical questions | How appointments are confirmed, accepted contact routes and information patients need before visiting. |
Appointment request or live booking?
A request form collects an enquiry for staff to confirm. A live booking integration must work with actual clinician availability, appointment durations, cancellations and the clinic management system. Identify the existing booking provider and available integration before promising automatic confirmation. A WhatsApp link is another contact route; opening it does not mean an appointment has been booked.
Arabic, English and service-page enquiries
Agree which treatment pages need both languages and who approves the translation. Put a relevant appointment route beside each service. Keep initial enquiries short and avoid requesting detailed medical records in a public contact form; any patient-data workflow needs separate technical and operational review with the clinic.
What determines the clinic website quote?
The quote depends on the number of approved treatment pages in each language, content preparation, photography, booking integration and editing needs. A larger bilingual clinic website with booking work is a custom scope, not automatically the core five-page informational website package. Domain, hosting, booking-provider subscriptions and ongoing work must be itemised.
Review before publication
Ask clinic staff to check service names, practitioner details, location and hours. Test an enquiry from a phone and a computer and confirm staff receipt. For live bookings, agree tests for available and unavailable slots, cancellation and confirmation. Write down access ownership, payment milestones, revisions and support terms before starting.
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